One of the TOP banks in S.A. is seeking an experienced individual to join their team on a 2-year contract to work as an Operations Manager - Global Markets.
Qualifications and experience:
Proficient with systems: IPS, BDA, Share force
Business Commerce / Finance / Accounting degree
No less than 5 years' relevant experience within CIB / Global markets / Trades / Derivatives/ Equities
Strong knowledge of asset classes
Clear credit record
Clear criminal record
Great track record - reference checks conducted upfront
Key skills:
Client retention
Customer service
Data analysis
Decision making
Ability to deal with very difficult clients
Stakeholder management
Risk management
Communication
Key performance areas:
Maximise revenue
Drive high client service
Minimize risk
Deliver on all asset classes
Service share schemes and retail investments
Fund management reporting
Deal correction
Share transfers
Corporate action for equities
Add value to clients' experience
Increase product awareness
Drive continuous improvement
SOP
