An agricultural company in Stellenbosch is seeking a meticulous and customer-focused individual to join their team as a Trade Execution Coordinator. This role is crucial in ensuring the seamless execution of commodity movements and maintaining strong relationships with customers.
Responsibilities:
- Enter and complete all entries of commodity movements data in the system, reconciling all contracts, and investigating and resolving stock differences in collaboration with the inventory coordinator.
- Measure margins on physical delivery and ensure the settlement of all contracts once completed and in accordance with contract payment terms.
- Inform customers about order status, invoices, contract balances, and other necessary information to complete the sale, and resolve all customer queries quickly and efficiently.
- Plan for customer contract delivery in collaboration with the logistics team and identify efficiency and cost-saving opportunities in the supply chain.
- Collaborate with internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers.
- Handle basic issues and problems, escalating more complex issues to appropriate staff, and maintain good relationships and open communications with customers and internal parties.
- Process all product purchase and spot sales invoices, ensuring accuracy and timely communication with clients, and load payments on Payment Gateway with all needed documents.
- Capture all received loads as allocated by Agents on Trading 1, and follow up on active and pending queries, outstanding invoices, and ensure timely payments to avoid interest charges.
- Implement measures to prevent payment delays and rolling, and work closely with the Execution and Inventory Teams to resolve discrepancies and ensure stock is managed accurately.
- Provide feedback in Operations Meetings on open contracts and ensure all intakes are captured on Trading 1 before month-end.
Requirements:
- Bachelor’s degree in a related field or 5 years’ experience in a similar role.
- Exposure to the Food/Feed/Agri commodity sector will be advantageous.
- Proficient in Microsoft Office tools, particularly Microsoft Excel.
- Excellent communication skills, solution-oriented with proactive problem-solving abilities.
- Ability to work well in a team while also achieving individual goals, adaptable to change and able to work under pressure.
- Comfortable working after hours as required.
General:
- Hours: 07h00 – 17h00 with overtime as required.
- Direct report to the Execution Manager with Matrix reporting to the Operations Manager.
- Market-related base salary with benefits.
- Seasonal role (harvest period April - August).
- Financial year end is December.
