Program Manager
Blue Label Telecoms
2023-06-12 Sandton
Job Ref #: BL-244
Industry: Telecommunications
Job Type: Permanent
Positions Available: 1
esponsible to manage, coordinate and facilitate a portfolio of organisational projects including monitoring project status, cross projects dependencies, and delivery progress on an ongoing basis.
Job Description
About Company
At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitised. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector.
Job Purpose
Responsible to manage, coordinate and facilitate a portfolio of organisational projects including monitoring project status, cross projects dependencies, and delivery progress on an ongoing basis.
Responsibilities
Project Governance
Mitigate the risk “blockers” related to product deliveries Ensure project governance processes and decisions are applied consistently Provide input to budgeting process per project portfolio Work closely with Head: PMO, Technology, Business Units and other stakeholders to facilitate delivery and remove impediments Provide input into streamlining, adapting and standardizing new processes and artifacts across SA Distribution Drive high quality of all deliverables across complete life cycle Coordinate and facilitate project audits as needed Managing customer expectations for project deliverables Perform risk assessments to develop and measure response strategies, reporting, cost time quality delivery, and adherence to standards Monitor the performance of project team members, providing and documenting performance feedback
Process Management
Manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Project and Process Management for a portfolio of projects Support the process of business model rethinking by analyzing processes, practices, and procedures using prescribed methodologies Build competency with Project teams and Operations teams in developing project metrics Provide leadership with meaningful performance metrics and status reports utilizing dashboards and other tools Identify risks proactively, drive timely mitigation, and escalate to management appropriately Work with Business Analysis Team to document various business processes with flowcharts, manuals and other documentation outlining current practices
Project Planning and Management
Manage project lifecycle for multiple projects simultaneously, including (where appropriate to the project, the technical elements.) Manage project execution to ensure adherence to budget, schedule, and scope Define project scope and schedule while focusing on regular and timely delivery of value Supporting stakeholders in planning sprint iterations Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing Monitor or track project milestones and deliverables Confer with project personnel to identify and resolve problems Submit project deliverables, ensuring adherence to quality standards Prepare project status reports by collecting, analyzing, and summarizing information and trends Assign duties, responsibilities, and spans of authority to project personnel Direct or coordinate activities of project personnel
Stakeholder Engagement
Establish and execute a project communication plan Schedule and facilitate meetings related to projects Initiate, review, or approve modifications to project plans Monitor the performance of project team members, providing and documenting performance feedback Negotiate with project stakeholders or suppliers to obtain resources or materials Identify need for initial or supplemental project resources Identify, review, or select vendors or consultants to meet project needs
Self-Management
Set an example through personal quality and productivity standards and ways of working with others Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs
Job Requirements
Behavioural Competencies
Business Insight Ensures Accountability Manages Complexity Optimizes Work Processes Plans and Aligns Balances Stakeholders Resourcefulness Communicates Effectively Financial Acumen Customer Focus Cultivates Innovation Instills Trust Collaborates Situational Adaptability
Education
Qualification in Project Management (PMP) or related discipline Prince Certification Agile and Waterfall (SDLC)
Experience
Minimum of 8 years of project management experience required, with at least 5 years using Lean/Agile methodologies Knowledge MS Project and advanced MS Office skills Proven track of record managing multiple projects simultaneously
