Ground Operations, Hub & Gateway Operations, including but not limited to: Contract Management/ Sourcing; Customer Service; Dispatch; Domestic Special Services; GSP Management; NNP Management; Handling; Network Control; On Road; Quality Management; Service Assurance; Transport Scheduling; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Commercial Airline Management, Spot Management, Lift; Cross-border Linehaul; Dangerous Goods; Export Controls; Hub Control Centre; Vendor Management; Weight & Balance (Ramp Operations)
Qualifications: Degree level qualifications or equivalent experience. Job specific qualifications desirable.
Experience and Skills:
•Extensive work-related skill, knowledge or experience is required.
•FedEx Management and/or International experience highly desirable.
•Fluent in English, with other local language(s) desirable.
Other Duties: Incumbent may be required to perform other duties as assigned. Additional requirements or responsibilities may be detailed in other sources, including but not limited to policy and procedure manuals, standard operating plans, training manuals, specific functional or department rules, etc.
Process and Planning Responsibilities: Develops strategies and tactics for area of responsibility, within remit. Responsible for mid and long range (annual/2+years) planning and setting forward looking functional teams’ goals.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
