Skills Development Facilitator
Ignition Group
2023-08-14 Umhlanga
Job Ref #: IG-179
Industry: Telecommunications
Job Type: Permanent
Positions Available: 1
Ignition Group is seeking a Skills Development Facilitator who thrives in a dynamic, fast-paced environment and has a strong training and development background.
Job Description
As the Skills Development Facilitator, you will be responsible for designing, developing, and facilitating high quality training content for various projects within the business. This role focuses on identifying learning needs of our employees and deploying training initiatives to close gaps recognised within strict timeframes. In addition, strong relationship building, and administrative skills are required.
Assess the business training needs by conducting regular needs analysis through surveys, interviews, focus groups, and communication with all levels of business. Create, coordinate, plan, and present various forms of skills training for employees and customers. Develop unique training programs to fulfil workers specific needs to maintain or improve job skills. Create and/or acquires training procedure manuals, guides, and course materials. Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. Maintain records of training and development activities, attendance, results of tests and assessments, and re-training requirements. Analyse and track impact of training and proactively manage success. Present progress reports strategically using the MS Office suite. Evaluate program effectiveness through assessments, surveys, and feedback. Maintain knowledge of the latest trends in training sector. Perform other related duties as required by reporting manager.
Job Requirements
Flexible with working hours/shifts to accommodate business requirements. This role would be required to work day shift and night shift hours. Familiar with online learning technology. Minimum of 2 years facilitation experience (Management/Learnerships/Soft Skills). Experience managing medium to large scale programs/projects while working cross-functionally with multiple teams and stakeholders. Experience in using data collection, research, and analysis to evaluate project outcomes and improve and organizational performance. Able to deliver training to senior levels of the business. Readily available portfolio of work – presentations or samples of work that has been designed and developed. Completed Train the Trainer, Assessor, Moderator. BEE knowledge and understanding.
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