Technical Training Manager
Teraco
2023-08-02 JHB East Rand
Job Ref #: TTMJB1
Industry: Technical
Job Type: Permanent
Positions Available: 1
The Technical Training Manager is responsible for designing, implementing and evaluating technical training programs to help employees develop skills and knowledge related to their job roles.
Job Description
PURPOSE OF THE ROLE
MAIN FUNCTIONS OF THE JOB
Develop and deliver training programs: The Technical Training Manager designs and delivers training programs that enhance the technical skills of employees. This involves creating learning objectives, developing training materials, and delivering training sessions Evaluate training effectiveness: The Technical Training Manager assesses the effectiveness of training programs by analyzing feedback from participants and evaluating the impact on employee performance. Develop training materials: The Technical Training Manager creates training materials such as manuals, presentations, and other resources that support the training programs. Keep up-to-date with industry developments: The Technical Training Manager stays current with developments in the industry and incorporates this knowledge into training programs. Identify training needs: The Technical Training Manager identifies the technical training needs of employees and develops programs to address those needs. Collaborate with other departments: The Technical Training Manager collaborates with other departments to ensure that the training programs align with the organization's goals and objectives. Use technology for training: Technical Training Manager uses technology to deliver training programs, such as online learning modules, virtual reality, and simulation tools. Maintain training records: Technical Training Manager maintains training records and provides reports on training activities and outcomes. Manage training budgets: Technical Training Manager manages the training budget, ensures that training costs are within the allocated budget, and identifies opportunities to reduce costs without compromising the quality of training. Provide technical support: The Technical Training Manager provides technical support to employees to help them apply their newly acquired technical skills in their job roles. Overall, a Technical Training Manager plays a critical role in ensuring that employees have the technical skills and knowledge needed to excel in their job roles.
Job Requirements
SKILLS REQUIREMENT
Good verbal and written communication skills High energy level Ability to read and understand data centre design documents, processes and procedures Good planning skills Proactive problem solver and quick response to potentially critical situations Ability to work independently & a positive team player Conducts oneself professionally, exhibits high levels of tolerance and patience Responsible for continued learning and self-development Review, maintain, comprehend, and follow Work Plans, Sequence of Operations, Standard Operating Procedures, and Process Flow Diagrams
QUALIFICIATIONS AND EXPERIENCE
Matric qualifications Knowledge of electrical solutions i.e. AC/DC, Single Phase, 3-Phase is preferred. 5+ years relevant working experience Advance Microsoft Office skills Certified Data Centre Professional Full understanding of a data centre infrastructure and environment Own transport. Note: may include travel to various sites. Local via own transport.
