Job Description
Main purpose:
The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.
Key Responsibilities:
1. Training Delivery
· Conduct new starter training as well as refresher, up-skilling and cross skilling training.
2. Assessment
· Assessments must be completed for all training events.
· Remedial support must be provided to all delegates prior to re-assessment.
3. Administration
· Capture learner records in line with Ucademy requirements:
- Complete Annual Training Reports;
- Complete delegate attendance registers;
- Update operational skills matrix.
Qualifications
Qualifications required:
· Grade 12/Matric
· Tertiary qualification in training and development would be beneficial
Experience required:
· 2+ years’ experience in Learning & Development
· Previous experience in an Automotive Role will be beneficial
· Training, coaching and mentoring experience
· Computer literacy at intermediate level (MS Office)
Knowledge, skills and attributes required:
· High proficiency in delivering impact training and facilitation
· Strong planning, organizing and time management skills
· High proficiency in verbal & written English
· Strong communication and interpersonal skills
· High attention to detail and accuracy
· Exceptional administrative skills
· The ability to work within a team
· Self-motivated
· Self-manageable
· Strong customer service orientation
· Proactive
· The ability to:
- learn, understand and master new information and multiple processes quickly
- deal with complexity
- take ownership and deliver results
Additional Information
