The core purpose of the role is to be responsible for the execution and implementation of the IT infrastructure strategy for the assigned area of responsibility. The role is responsible for managing the day-to-day activities of the assigned IT infrastructure domain in line with service level agreements (SLAs), organisational policies and to drive the discipline of improving infrastructure costs and quality of delivery to ensure continued end-user satisfaction. In addition, the role is responsible for evaluating the continued effectiveness of the current technology implemented in the assigned IT infrastructure domain and research and developing continuous improvements.
Qualifications
- Bachelor’s degree (or higher)
- 7 – 10 years’ practical experience in infrastructure management with at least 5 in the assigned IT infrastructure domain
- 4 – 5 years in a team leadership role
