Overview
My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals.
Remuneration Structure
- Very Competitive Salary - negotiable based on experience
- Single status only - Live in position with meals and uniform supplied
- 7 days off per month
Requirements
- Tertiary Qualification in Hospitality Management / Hotel Management or similar
- A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized
five star hotel or world class lodge, as an assistant manager - Exceptional Food and Beverage knowledge
- Financial management ability
- A hardworking, co-operative manner
- High standards of service excellence and a passion for the industry
- Attention to detail
- Exceptional English and a second language would be preferable
- Good computer literacy
- Excellent management ability and communication skills
- A clear understanding of basic labour law and disciplinary procedures
- A developmental approach to staff
- Assertiveness, patience and good organizational skills
- Understanding of housekeeping and maintenance procedures
- An awareness of developments within the food and lodge industries, as well as international trends in hospitality
- Computer literate. Easipos, Procure, Protel knowledge advantageous.
- Drivers License - with PDP preferable
- Health and Safety Rep would be an advantage
Responsibilities and Key Outputs
- Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the Establishment
- Have a clear understanding of the workings of a lodge, strong communication skills and work well within and between the various departments
- Excellent Guest liaison skills a must in dealing with our guests demands
- Management and training of the lodge staff in line with the Company Standard of Excellence
- Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained
- Maintain the highest standards of housekeeping and maintenance and ensure that style and design is not eroded
- Effective financial management through the administration of orders and effective stock control
- Effective communication and maintenance of lodge relations
- Management of the night porters (SL)
Please note that only candidates that have been shortlisted for interview will be contacted
