Sales, Training and Customer Care Consultant

E2E Staffing (PTY) LTD • Full-time • Randfontein, Gauteng, South Africa • 3w ago

We are assisting our client with the Recruitment of this exciting position based in the West Rand

Department : Sales / Customer Care
Reports To : Consultant Manager and GM Sales and Customer Care

Personal Strengths Required : Presentable, good communication skills, ability to solve problems.

Main Purpose:

Conducting Sales Presentation in line with clients sales methodologies
Install and Train clients on all products and services offered
Focus on Client service and ensure all interaction with clients is conducted in an efficient and professional manager
Increase the amount of transactions being processed by clients, by selling benefits of the systems
Perform all Job functions in line and according to the Standard Operating Procedures for the Sales and Customer Care Department

Key Requirements :

Matric (Grade 12)
Able to communicate in English and Afrikaans (other official South African Languages an advantage)
Good working knowledge of Internet Browsers, MS Excel and MS Outlook
3-4 Years Customer Care Experience
BCom or similar Degree
Drivers Licence

Key Performance Competencies :

Excellent Customer Care Abilities
Ability to sell and cross sell products
Strong Communication and feedback Skills
Exceptional Organisational Skills
Strong Administrative
Excellent training and facilitation abilities
PC Hardware & Operating Systems (set up, trouble shooting & operation)

Additional and important information

Extensive travel (1 week local 1 week out of town as a guideline)
Lot of analysis to be performed via Excel, therefore intermediate to advance skills required in this regard.
All planning and appointments are booked through a Planning Coordinator and therefore the ability to work as a team is essential.
Good understanding of how Credit is granted and managed is an advantage.
Highly energetic individual who prefers working “on the road” as opposed to an office environment.

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