Requirements:
10 years working experience Regulatory and Compliance experience is advantageous Retail Fuel industry experience is advantageous Sales Experience is advantageous People Management Skills are essential. Strong Negotiation Skills. Customer Value Proposition (CVP) implementation. Contract Management and basic understanding. Sound knowledge of Microsoft Office applications (Word/Excel/Teams). Good understanding of basic financial awareness & Retail Economics. Driving site profit with a good Commercial acumen. Time management skills and performance management essential Marketing knowledge is advantageous Understanding of Fuels Retail & Convenience fundamentals linked to site design & good safety (HSE) knowledge. Excellent communication skills & collaboration and an active team player. High attention to detail & results driven, with a sense of urgency. Reliable – Self Starter (minimum supervision) Takes ownership of every duty and deliverable. Must be willing to travel extensively. Duties and responsibilities:
Delivering sales and operational targets for the Dealer Platform within the geographical area:
Manage the current profitable volume throughput at service stations within the defined area (approximately 14 sites), growing the combined fuel volumes with at least 2.5% per annum. Retaining & renegotiating contracts for existing Dealers well in advance of contract expiry. Setting sales & operational targets with each Dealer and driving performance through regular monthly site visits measuring target outcomes, and action as required. Managing and maintaining positive Dealer relationships to ensure top class service station & customer performance, guiding dealers on the customer value proposition aspects and how to increase fuel volumes & loyalty. Identifying gaps in a service station’s performance to include financial, HSE (Health, Safety & Environment), operational service standards, and agreeing an action plan to address and close the gaps. Conduct required HSE & operational audits at monthly visits and action together to close identified gaps, through coaching and on site awareness / training. Maximising all sales development potential and protecting Company’s interests and reputation. Ensuring that all dealer staff are adequately onboarded and trained to deliver a safe and positive (treated like a guest) experience for customers and frontline staff. Asset management & verification on all company owned equipment. Ensuring the 4 key pillars to operational excellence onsite i.e.
All equipment works properly & effectively. The site is clean and bright (well lit at night encouraging a safe environment to visit) Customers / Motorists are ‘Treated like a Guest’ by Dealer and Frontline staff. Payment methods – fast and correct
