Job Description
We’re looking for a Digital Account Manager who views marketing and advertising as a career and not just a job. You must be passionate about working in a fast paced and energetic environment, no two days are ever the same - so if new challenges excite you, you have the ability to multitask like a pro and have a strong project management skillset, then this role is perfect for you.
What you’ll do:
Manage TTL campaigns (with a predominantly digital focus) and communication on a day-to-day basis (from start to finish with little minimal senior supervision) Manage client expectations and service delivery by being a focal point for day-to-day interaction Master client business and relationships to be a client partner, indispensable to their business, ensuring longevity and partnership Understand the client, strategy and agency process in order to deliver efficiently and to the highest quality Full ownership of your projects, taking accountability for all work presented and delivered Support your Account Director and Business Unit Director in driving and meeting all financial targets Empower your seniors with the correct information to ensure that they correctly support you and the client Honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business Maintain the integrity of the creative strategy and work throughout the campaign Ability to manage different personalities and always strive to get the best out of each individual Keep abreast of industry (advertising) trends (broad communication trends and client competitor work) in order to add additional value to your client’s business
Qualifications
We’re looking for a talented Digital Account Manager with impressive work experience, which typically includes:
Relevant tertiary qualification in Marketing / Business Communications Minimum 3 years working experience as an Account Manager with 1 year as Mid-Level Account Manager in an Advertising Agency (or in a similar environment i.e. Publishing) Proficient in MS Office (i.e. Word / Excel / PowerPoint etc.) TTL & Digital experience is essential (well versed in Digital) Experience working on Chase A good command of the English language (both verbal and written) Strong presentation skills Strong administrative and organisational skills Strong numerical skills (financial & budget management experience) Strong multitasking skills (ability to work on more than one brief at any given time) Managing the expectations of multiple stakeholders seamlessly to deliver according to brief, strategy and to the highest standard
