Responsibilities
: Reports to the Fleet Planner and is responsible for their sub-section of the fleet in addition to the drivers who operate them. Responsible for the allocated fleet of trucks and drivers (as well as any subcontracted trucks) and be the liaison point between the Drivers and the Planner and assist with the administration of the company policies. Coordinate with the Key Account Supervisors at respective depots to ensure there is a comprehensive understanding of requirements and fulfillment of service requirements. Report daily and forward planning to the Planner and assist with troubleshooting to optimize the management of all customer orders and deliveries (internal & external). Human resource management of drivers and admin staff with coordination of queries and matters related to the respective driver to the Planner and HR (Human Resources). Work in conjunction with site-based staff to expedite vehicle turnaround and efficiencies Responsible for the delivery route planning, coordinating, and ensuring adequate allocation of vehicles for loading. Coordinating with the Fleet Planner in the event that escalations are required for additional asset allocation (own or contracted). Coordination of related functions and ensuring the implementation of processes to achieve optimal efficiencies, turnaround times, limited standing times, fuel usage; productivity, and service delivery to all customers i.e. Receiving, Picking Store, Administration, Loading, Sales, Transporters, etc. Ensure adherence to requirements with the aid of feedback/communication and reports to relevant internal and external stakeholders such as the production planner, sales, and production facilities (that is the customer) on any waiting on stocks for customer orders; Compilation of vehicle loading schedules and coordination with driver staff availability as well as coordinating their transport requirements; Completion of the Planning Remuneration Sheet on a daily basis and ensuring full completion of all document processing from initiation through to final invoicing Adherence to all asset control policies, protocols, and practices and ensuring that the allocated vehicles are periodically serviced and repaired Administration function on the TMS system and Telematics Tracking System in conjunction with the Administrator. Monitor tracking systems and data analysis for performance management. Identify trends, poor driving behavior, etc, and implement processes to ensure continuous improvement. Issue PPE to all staff & manage PPE and be responsible for the adherence to relevant HSE regulations Assist with root cause analysis and incident investigation in the event of an accident or driver vehicle abuse with assistance to the H&S Officer to perform risk assessments of drivers and to extract relevant system-generated reports for insurance claims and police reports.
Key Skills: Interpersonal skills, Communication skills, Problem-solving, Decision-making, Critical thinking, Collaboration, Customer service skills, Adaptability, Conflict resolution, Leadership skills, Organizational skills, Computer skills.
Qualifications: Experience with Stock Management, Logistics and Production Processes, and process optimization and proven track record of being able to source and manage supply chain contracts. Preferable for tertiary qualifications in Supply Chain and/or Logistics Management Preferable 3 years experience in a similar role Strong administrative skills and proven proficiency in the use of TMS (DataTim, Office365, MixTelematics, DynaFleet) Strong leadership experience for teams in excess of 10 to 25 people and demonstrated ability for efficient project management and the ability to work under pressure