Job Description:
Are you a dynamic and results-driven professional looking to lead our sales and marketing team? We are seeking a Sales and Marketing Manager to recruit, develop, and maintain a team of sales representatives and brokers while setting and achieving targets. If you're a strategic thinker with a passion for sales and marketing, we want to hear from you.
Key Responsibilities:
- Develop and implement a comprehensive sales and marketing plan.
- Align marketing strategies with regional objectives and present plans to the management team.
- Review and update the strategic plan regularly and provide progress reports.
- Effectively communicate and ensure the execution of the strategic plan by sales representatives.
Recruitment and Selection Process:
- Promote and market representative positions through presentations.
- Select qualified candidates in accordance with FSCA requirements and assessment selection methods.
Training and Development:
- Conduct pre-course and post-course training for sales representatives.
- Provide on-the-job assessment for representatives to support their growth.
Coaching and Support:
- Offer technical support and motivation to representatives.
- Coach representatives to enhance their selling skills and implement a performance management system.
Training for Brokers:
- Ensure brokers are well-equipped with essential office documentation, including application forms.
- Handle administrative queries for dedicated brokers and provide advice on business methods.
- Keep brokers updated on Assupol products and services.
- Ensure brokers' computer software is up to date regarding Assupol products and services.
- Cultivate professional business relationships with brokers.
Market Development:
- Identify, penetrate, and develop new markets.
- Negotiate stop order markets.
- Maintain relationships with key decision-makers and insurance industry resources.
- Retain and expand market share in existing markets.
- Deliver compelling product presentations in the market.
Production Targets and Business Retention:
- Monitor and ensure that set production targets are met.
- Focus on maintaining business retention.
Compliance and Quality Assurance:
- Supervise representatives providing services under supervision.
- Submit monthly evidence of supervision to MSSI.
- Mentor and train supervisees to ensure a strong understanding of our products.
- Observe meetings between representatives and clients.
- Manage and resolve complaints and maintain accurate records.
Training and Awareness:
- Provide refresher training.
- Conduct new product training.
- Ensure adherence to regulatory requirements such as Record of Advice and Financial Needs Analysis.
- Accurately complete application forms.
Other Responsibilities:
- Adhere to the company's code of conduct.
- Ensure compliance with Treating Customers Fairly (TCF) principles.
- Follow risk and audit requirements.
- Promote and embody the company's values and culture.
- Provide leadership to your team to help them achieve their targets.
Requirements:
Knowledge and Skills:
- Matric or equivalent.
- Relevant Qualification recognized by the FSCA.
- Technical/Legal Certification: Regulatory Examination Level 5 (Representatives), Regulatory Examination Level 1 (Key Individuals), Class of Business (Long Term Insurance and Investments, depending on the date of appointment as a Key Individual in the industry), CPD.
Experience:
- At least 1 year of management and oversight experience in relevant categories.
- 2 years of Project Management experience.
- 2 years of experience in the insurance industry.
- At least 1 year of advice and intermediary experience in relevant categories.
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