We owe our success to the efficiency of organisational processes. To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, logistics and warehouse management, and be able to develop and maintain an environment of trust, diversity, and inclusion, within the Johannesburg branch to achieve growth and profitability.
FINANCE AND BUSINESS MANAGEMENT
- Manage the operational budget, with high focus on cost management.
- Authorize expenditure within authority levels.
- Assist with operational budget inputs (resources, material handling equipment, labour, consumables, etc.)
- Participate in the Monthly billing and sign off on invoicing.
- Management of any insurance claims.
- Human Resources Management (E.G. Appointments, EE, Discipline, Training, Career Planning)
- Management Reporting
- Adhere to corporate governance.
OPERATIONAL & TECHNICAL MANAGEMENT
- Verify / Amend / Update and Approve the necessary SOP’s to ensure effective Warehouse, Project and Client management.
- Continually Improve and/or enhance service offerings.
- Health and Safety Management, Client Compliance and overall Compliance by staff.
HUMAN RESOURCES
- Conduct performance appraisals for all immediate sub-ordinates.
- Managing absenteeism, overtime and access control.
- Ensure that Company IR process is adhered to at all times, in addition, initiate and chair disciplinary enquiries as and when required.
- Identify and address training needs through the workplace skills plan received from the training department.
- Ensure updates are placed on notice boards.
- Motivate staff and coordinate all staff functions.
- Review employee potential and growth plan - follow-up on the plans. Encourage employee development.
- Identify and assist with retaining highflyers.
RISK MANAGEMENT
- Maintain operational legal compliance.
- Conduct a daily management walk-about of the facility to ensure compliance.
- Convene daily operations discussions with departmental heads.
- On a daily, weekly and monthly basis review stock take/cycle count reports and sign-off and report on discrepancies.
- Conduct regular meetings with key suppliers in order to maintain good relationships.
- Implement and maintain SLA's with key suppliers and measure compliance to SLA's on monthly basis.
- Chair monthly safety meetings as and when required.
- Ensure that all departments are operating at optimal levels.
- Ensure that the operation adheres to licencing and permit requirements (Forklift licenses, Fire Marshall, etc.)
- Manage and co-ordinate response to incidents on site as and when required (spills, injuries etc.)
- Manage and co-ordinate emergency drills.
- Ensure all incidents are reported immediately, chair incident investigations and assist with compiling the incident reports.
- Prepare for internal and external audits (ISO, SHERQ, DEL, Customers).
Skills
- Management Experience (Operations / Staff / General / Divisional).
- MS Office (E-Mail, Word, Excel, Power Point).
- Sales, Warehouse and Financial Acumen.
- Project Costing and Management.
- Root Cause Analysis & Report Writing.
Competencies
- Leadership.
- Systematic Attention to Detail & Accuracy.
- Planning & Organising.
- Customer Focused.
- Analytical Thinking - Problem Solving.
- Commercial Effectiveness.
- Business Orientated.
- Professional Verbal & Written Communication.
Experience and Qualifications
- Proven work experience as Operations Manager or similar role.
- Minimum three years Chemical industry related experience will be advantageous
- Degree in Business, Operations Management or related field essential.
- Knowledge of organisational effectiveness and operations management.
- Experience budgeting and forecasting.
- Familiarity with business and financial principles.
- Excellent communication skills.
- Experience in Inventory Management.
- Experience in Staff Management.
- Leadership ability.
- Understanding of Syspro and Pastel Accounting programmes will be advantageous.
- Valid, unendorsed Driver’s License.
