Are you passionate about providing exceptional customer experiences? Do you have a flair for luxury and a knack for understanding the finer things in life? If so, we have the perfect career opportunity for you as an Italian speaking Luxury Customer Advisor at an esteemed luxury lifestyle brand based in Cape Town, South Africa . Your role will encompass a range of responsibilities designed to elevate the customer experience to new heights. If you are a dedicated and enthusiastic individual with a passion for delivering unparalleled luxury experiences, then this job could be perfect for you!
Your key job responsibilities as the Italian speaking Luxury Customer Advisor in Cape Town, South Africa :
Build and maintain strong relationships with high-net-worth clients, offering personalised assistance and product recommendations Understand clients’ preferences, lifestyles, and aspirations to tailor solutions that resonate with their unique tastes Develop a deep understanding of our luxury product range, from exquisite fashion to elegant accessories, in order to provide expert advice to clients Stay updated with the latest industry trends and product launches to effectively showcase the brand’s offerings Embody the essence of our luxury brand, adhering to brand guidelines and conveying a sense of prestige in all interactions. Contribute to the creation of a luxurious in-store ambiance that aligns with the brand’s identity
Requirements for this Italian speaking Luxury Customer Advisor job in Cape Town, South Africa :
Fluent in Italian and English, with exceptional verbal and written communication skills Previous experience in luxury retail, customer service, or a related field is preferred A genuine passion for luxury brands, lifestyle trends, and an eye for elegance Strong interpersonal skills, with the ability to connect with diverse clientele Problem-solving skills and the ability to thrive in a fast-paced, dynamic environment Tech-savvy with proficiency in CRM systems and standard office software Flexibility to work weekends, holidays, and varying shifts as needed
