Job Summary
PropAcademy (a division of CTU Corporate Training Unlimited) is an accredited provider of online real estate education courses and Property Practitioner Certification in South Africa. Based in Umgeni Durban, KZN. This role is ideal for someone who is looking for the opportunity to grow within a business and has a proven track record in administration, customer service, support and sales. Attention to detail is key in this position. The successful person will be a key member of this busy team. You will be dealing directly with senior management, facilitators and assessors, learners and contractors providing support on the phone and in person.
Duties & Responsibilities
- Client support
- Cross-selling courses
- Reporting
- Customer service
- Manage policies and procedures
- Back up to QC Administrator
Skills
- Great customer relations skills,
- Able to handle pressure, time-sensitive issues and problem solve,
- Excellent written and verbal communication skills (English),
- Excellent attention to detail,
- Ability to work to deadlines and prioritise competing tasks,
- Presentable and confident interacting with all stakeholders face-to-face, on the phone and in event environments,
- Organised and have strong attention to detail,
- Dependable with a 'can do’ attitude,
- You must also demonstrate professionalism, discretion and confidentiality.
Experience & Qualifications Required
- Minimum of 2 years’ experience in an administrative role with relevant transferrable skills, MS Office as well as experience of database and workflow management,
