Job Purpose:
- OD, JA & SWP Consulting & Support.
- Benchmarking OD, JA & SWP.
- Job Architecture Framework consolidation, Research and Job Design.
- Capability & Skills Framework Design.
- Consolidation, packaging and alignment of OD Blueprints (across the Enterprise).
- Integrated Talent Management recommendations and insights.
- Knowledge Management.
Accountabilities:
1. Job Architecture, Organisation Design & SWP
• Leverage strong subject matter expertise, and above that, strong business & commercial acumen to provide OD, JA, SWP integrated consulting and advisory on large scale operating model initiatives and programs in support of the broader team agenda.
• Provide diagnostic and analysis support to Heads: JA/OD/SWP for operating model and organisation design initiatives across the organisation – and effectively package these for commercial consumption.
• Independently lead workstreams as part of large-scale operating model and organisation design initiatives (includes: Scoping work, designing and implementing outcomes, set up and coaching of teams, solutioning).
• Design job architecture frameworks, od blueprints including job design, capability frameworks in support of large scale operating model, OD, JA and SWP initiatives and cycles.
• Maintain OD blueprint, JA, Capability & skills framework repositories for the organisation and ensure these are consistently updated and relevant.
• Lead OD, SWP, JA benchmarking initiatives for all business areas across the Enterprise.
• Analyse benchmarking data and provide data driven insights to business and COE leads for the evolution of OD, JA & SWP plans and frameworks across the business.
• Work closely with the Heads: OD/JA/SWP and their Cluster Counterparts to lead the design processes for Capability & Job architecture frameworks as part of broader operating model and organisation design changes across the Enterprise.
• Work with the integrated OD/JA/SWP team to consistently re-imagine the OD, JA, SWP practice (people, process, tech enablement for the business).
• Co-Design, implement and act as the custodian for all OD, JA, SWP policies, systems, and processes.
• Share consolidated OD, JA & SWP outputs across the HR value chain and provide guidance, expertise and input into the design of integrated talent plans to address workforce transition.
• Conduct future focused research on behalf of the team in relation to new technologies and processes to deliver OD, SWP, JA practices for the organisation.
• Develop capability building tools (simplified, easy to use) and curate learning journeys for OD, SWP, JA practices (feed into HR academy).
• Support the delivery of capability building (coaching, info sharing, training etc.) across HR & Line Communities.
2. Delivery Management
• Work as a member of delivery & execution team/s to deliver priority JA, OD, SWP design & implementation services and or HR Transformation related product / practice design.
• Provide subject matter expertise for various transformation and book of work initiatives.
• Work collaboratively within and across execution teams to define and advise on integrated talent practice implications of OD, JA, SWP.
• Provide OD, JA, SWP reporting aligned to various governance processes and practices.
• Align to and actively participate in agile working practices within the delivery execution teams you’re assigned to (e.g. retro’s, pi planning etc.).
• Support the design and implementation of change & communications related to OD, JA, SWP initiatives you’re involved in.
• Deliver on time, on quality and on budget always!
3. Finance, Risk & Governance
• Coordinate all OD, JA, SWP governance across programmes, projects and overall systems and processes.
• Identify people and operational risks in all OD, JA, SWP activity and mitigate these (pre, during, post solution design / delivery).
• Support Heads: OD/JA/SWP in business case development and solution specifications for various governance processes (E.g. steerco’s, exco’s).
• Define and implement OD, JA, SWP knowledge management and related, auditable systems in the context of e.g. restructuring etc.
• Ensure compliance with Group Risk, Governance, Compliance and broader regulatory frameworks.
4. People
• Coach & mentor HR Product Owners and their teams as well as other HR team members.
• Conduct peer reviews, testing, problem solving within and across the broader team.
Experience & Qualifications
• 5-8 years experience in providing a breadth of JA, OD, SWP services or components thereof across the business.
• Relevant Degree / Honours in Human Behaviour related field.
• Developing Expertise in OD, JA, SWP at increasing levels of complexity.
• Experience partnering the HR community on some if not all of the following: organisation design / operating model, JA, SWP.
• Working knowledge and practical skills in OD blueprinting and Strategic Workforce Planning.
• Working knowledge and piratical application in developing workforce transition plans.
• Exposure to product ownership (HR practice design, implementation and leadership.
• Proven track record in leading components of SWP, OD, JA (i.e. solutions have been implemented and show impact).
• Experience in designing policies, frameworks, tools and systems for HR products / Services.
• Understanding of workforce experience and skills segmentation.
• Experience working across levels within the organisation and in increasingly complex programs and initiatives.
• Experience training and coaching others on areas of expertise.
• Works very successfully in diverse & inclusive teams and leverages diversity and inclusion to deliver individual, team and business impact.
• Embraces diversity, equity and inclusion and evidences this thinking in SWP, OD, JA solutions for the business.
• Applies commercial judgment and decision making.
• Proven track record in ‘solutioning’ / facilitating solutions / options for OD, JA, SWP.
• Human Resources Domain Knowledge & Expertise across the people value chain. With emphasis on:
o HR Strategy
o Employee Experience Design & Fulfilment
o Change & Communications
o Talent Acquisition and Attraction
o Learning & Development
o Talent Management
o Operating Model & Organisational Design
o Strategic Workforce Planning
o People Analytics
o Human Behavioural Science
o Employee Relations
o Reward & Recognition
o Culture, Leadership & Team Effectiveness
