Guest Relations Officer/Hotel Reception - STELLENBOSCH
REQUIREMENTS:
•Hospitality Certificate/Diploma; (Non-Neg)
•At least 2-3 years experience in a similar role;
•Very strong computer and great administration skills; PROTEL
•Passionate about the hospitality industry;
•Excellent interpersonal- & communication skills, written and verbal in English (in person and telephonic);
•Strong customer service orientation with excellent people skills;
•Ability to maintain a professional working relationship with all departments and across cultures and religions;
•Comfortable in dealing with very distinguished clientele;
•Must be well-presented;
•Friendly, helpful and outgoing;
•Natural warmth and friendliness;
•Punctual & self-disciplined;
•Extreme attention to detail;
•Pro-Active and a team player;
•Reliable transport to and back from work