A leading engineering firm requires the expertise of a multi-skilled individual. We are searching for a season Quality Compliance Officer who also has a passionate for IT. The role is as follows:
Qualifications and Experience:
- Relevant post matriculation qualification i.e. Web Programming Certificate / Web Technologies Certificate / JavaScript Certified Development Professional.
- Training in ISO 9001 and ISO 9001 auditing.
- Minimum of 5 years’ relevant experience, preferably in a built environment consulting practice.
- A solid understanding of how web applications work including security, session management, and best development practices.
- Adequate knowledge of relational database systems.
- Object-Oriented Programming, web application development, and Software Development coding languages (HTML, CSS and JavaScript).
Key Responsibilities:
Quality Management System (QMS):
- Maintain responsibility for the Company’s QMS comprehensively and in line with the Principles of ISO9001/2015.
- Provide training to staff, to improve knowledge and understanding of quality system requirements and to keep staff updated regarding any process changes.
- Co-ordinate the submission of Regional audits to be conducted in accordance with the Internal Quality Audits Schedule as well as the issuing and closing out of all non-conformance reports and corrective action reports.
- Collate the results of all Regional audits to compile audit summary reports and analyses to be tabled at MANCO SA, EXCO and the Board on the findings, non-conformances, areas and timing of improvements.
- Regular liaison with Regional MRQs and provision of guidance on the delivery of their responsibilities to enhance compliance with QMS and readiness for annual QMS audits.
- Ensure that all client complaints are adequately dealt with and that the relevant corrective action process is followed.
- Manage the external audit process on behalf of the Company.
- Prior to the external audit, conduct audits at all Regional offices to identify and correct compliance issues and provide advice or training.
- Annually identify key performance indicators for MANCO in terms of quality related objectives.
- Closely monitor the project close-out process, ensuring that information necessary for CVs and datasheets are captured on ProMan, and that project datasheets and CSQ’s are generated.
- Visits / make arrangements to engage with the offices in Africa, as required, conduct audits / provide training / adapt the quality system to better suit their requirements.
- Assist SED companies with Quality system requirements as and when required.
Website and SharePoint Development and Maintenance:
- Responsible for all aspects of the Company’s Intranet site on SharePoint in terms of site development, ongoing updates and effecting continuous improvements to structure, layout and usability.
- Manage and maintain all information content on the Intranet site, including the Project Management Online Guide, and ensure that all content is kept up to date and relevant.
- Manage, administer, and update company template documents on SharePoint.
- Using SharePoint and related Microsoft 365 applications and programming code, execute the set-up and develop internal systems intended to replace manual workflows, as and when an opportunity for automation/improvement is identified.
- Maintain responsibility for updating contact details on corporate stationery templates and ensuring usability of the templates and sharing information with Senior IT Officer where applicable (e.g. email header changes).
- Ensure that regions do not produce their own branded material by facilitating the use of formal structures for writing / editing / design / printing of collateral.
- Write well designed, testable, efficient code by using best software development practices.
- Create website layout/user interface by using standard HTML/CSS practices.
- Integrate data from various back-end services and databases.
- Gather and refine specifications and requirements based on technical needs with specific relevance to the development of e-QMS.
- Maintain software documentation.
- Maintain, expand, and scale website.
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities.
