Overview
The Retail Operations Risk Manager is responsible for identifying, assessing, and mitigating risks to the company's retail operations. This includes risks such as fraud, theft, and operational disruptions. The Risk Manager will work closely with other members of the Risk Management team, as well as with retail operations staff, to develop and implement risk management strategies.
Responsiblities: Managing the EAS requirements for all stores
Managing the annual Fire and Safety business requirements for all stores
Managing the multiple operational Guarding requirements and guarding supplier contracts, performance and relationships
Managing the multiple operational Cleaning requirements and cleaning supplier contracts, performance and relationships (including Pest and Hygiene)
Managing the multiple operational Cash in Transit (CIT) requirements and supplier contracts, performance and relationships
Coordinating business requirements for stores Alarming and CCTV
Managing a small team to ensure that all store services are in place and that all service invoicing, journals and accruals are actioned and updated timeously
Ad hoc business reporting related to financial results and operational metrics
Managing the budgeting process for risk requirements (namely guarding, CIT, cleaning, hygiene, pest and fire contracts)
Managing the operations Insurance requirements, supplier relationship and all claims
Chairing weekly and monthly operational meetings and steerco committees
Key Skills: MS office,
Excellent MS Excel skills an advantage,
Excellent analytics skills,
Good writing skills advantageous,
Any system experience an advantage,
Excellent administrative skills,
Excellent numeracy skills,
Excellent coordination skills,
Qualifications: Matric (tertiary qualification will be an advantage)
Business Science or Bcom degree
5 to 7 years’ experience
Retail experience an advantage