Description
:
Full end to end credit control function
Top Accountabilities:
- Manage relationship with customers
- Manage credit risk (monitor payment behaviour of customers and propose credit limit changes)
- Manage customer ledger (up-to-date information and overdue items)
- Effective Customer engagements on: dispute management, waivers, banking approvals, follow-ups on remittance advice
- Review and resolve open items and reason codes
- Continuously look for process improvements to drive customer satisfaction
- Ensure accuracy with regards to customer masterdata and documentation- review, maintain and update
- Actively promote the CARM/Control agenda and adhere to controls/compliance environment and input to audits
- Managing new account requests including KYC processes
- Credit Releases
KPI's
- Colletion pas due - CPD
- Debt past due - DPD
- Collection to term - CTT
- Weighted average days to collect - WADtC
- Bad debt provision
- Masterdata (Reviews and Liquor licenses)
- Aged debt 91+ days
- Reason coding
- Credit block %
Worker Type :
Regular
Primary Location:
Waterfall
Additional Locations :
Job Posting Start Date :
2024-07-17
