Finstech Consulting provides business change and IT consultancy services to businesses of all sizes, within the insurance and financial services industries. We are looking for a Business Analyst Consultant with insurance broking experience, ideally within a London Market broker, to join us for an exciting engagement at our global insurance broking client.
The successful candidate will be an SME in the insurance broking space with extensive knowledge of operational processes and will be joining our client at the start of a large programme of work. This is a ‘hands-on’ role, and the successful candidate will take the lead in engaging with business units to understand ‘as is’ processes, documenting them and working with the business to develop the ‘to be’ processes. The successful candidate will also be responsible for capturing any business requirements and translating them into tangible technology outcomes, defining & developing technical and non-technical requirements, whilst ensuring these requirements fit in with the overall strategy of the programme. Working alongside the project team, excellent communication skills, both verbal and written are vital for this role.
This engagement is for an initial 6-month contract, paying up to the equivalent of £550 a day on a Statement of Work basis. Whilst the client has offices all over the UK and travel may be required to other sites, the base location for this role is London and the expectation is for the successful candidate to be in the office at least 3 times a week.
Key Responsibilities:
• Consult and work with stakeholders from across the business to understand business and technical requirements, define and mitigate gaps and drive towards technology solutions
• Lead requirements gathering for the assigned workstream, understanding client and customer goals, and assure that technology solution designs can deliver effectively
• Writing and owning requirements documentation from end to end including revisions, feedback, & finalisation, leveraging standard tools, templates & methodologies
• Creation of options papers, process & workflow documentation to aid understanding of the technical solution
• Engage with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements.
• Provide input into the identification and delivery of project benefits, traceability of requirements and impact of solutions.
• Conduct gap analysis of as-is and to-be requirements to understand the operational & technical impacts
• Clarify requirements / answer queries for project team members such as solution architects, developers, and test analysts
• Understand assumptions, dependencies, risks & issues and work closely with the Programme or Project Manager to ensure that project management & reporting is always in good health.
• Conduct workshops and review sessions with the business and development/test team to develop, review, finalise and communicate requirements to all impacted stakeholders
• Presenting and demoing to the team and business stakeholders as required
Key Experience
• 5+ years of experience as a Business Analyst
• Experience of Insurance Broking – London Markets specifically - ESSENTIAL
• Knowledge of MRC and general insurance contracts
• BCS/ISEB qualifications or Degree or Masters in relevant field
• Experience of planning and running requirements gathering workshops.
• Process mapping experience - ESSENTIAL
• Experience of creating Agile artefact documentation
• Knowledge of the Business Analysis Lifecycle.
• Agile/Prince2 Qualification
• Background in London Insurance Market operations, business systems and trends
Key Skills & Behaviours
• Adaptable and curious – We’re not looking for someone to just write down requirements – you might be writing test cases one day, configuring a template another and demonstrating a new feature to senior global stakeholders the next.
• Technically minded – we’re integrating between internal and external platforms, and are data driven – you’ll need to be able to understand the methods and concepts being used.
• Stakeholder Management – We’re delivering globally, you’ll be working with a multitude of people across regions and roles, sometimes with conflicting opinions.
• Time management: We’re running many work streams in parallel and you’ll need to be able to manage your time and workload effectively to support this.
• Articulate Communicator: You’ll be able to bridge technical gaps between the end user and the product team and be able to tailor your written and verbal communication to best suit the task at hand – whether this is writing detailed acceptance criteria, or mocking up a screen to talk through high level ideas with business users.
• Change Management – we’re driving significant change, so you’ll be challenging the status quo and be able to break down and simplify complex problems so we can build a solution.
