Overview
Are you someone that knows the difference between TikTok, a reel and BeReal? We are looking for a self-motivated social media intern to join our team; someone with an eye for aesthetics and detail, and who eats, sleeps and breathes all things social media. The successful candidate will work closely with the social media manager and support social media publishing, administrative tasks and community management.
RESPONSIBILITIES Support the creation of content (captions, images, stories and short videos) for social channels including Instagram, TikTok, Facebook, Twitter and Pinterest.
Respond to comments and queries and engage with the community across Instagram, Facebook, Twitter, TikTok and TripAdvisor in a professional and timely manner.
Escalate queries to customer service or relevant department as needed.
Assist with day-to-day administrative duties.
Stay up to date with social media trends and assist the team with monthly reporting.
Key Skills Excellent knowledge of social media platforms,
Knowledge of analytical tools,
Creative mindset,
Ability to multitask,
Ability to work in a team,
Excellent written and verbal communication skills in English and Afrikaans,
Own computer and transport,
Familiarity with social publishing tools, and photography/videography editing tools would be advantageous,
Willingness to respond to followers’ comments and questions after hours,
Qualifications
A qualification in marketing, media or relevant field.
Individual who takes initiative, with a drive to go the extra mile and deliver on tasks to the best of their ability.
Previous experience in managing social media accounts.
Is jy iemand wat die verskil tussen TikTok, 'n reel en BeReal ken? Ons is op soek na 'n selfgemotiveerde sosiale media intern om by ons span aan te sluit; iemand met 'n oog vir estetika en detail, en wat alles eet, slaap en asemhaal van sosiale media. Die suksesvolle kandidaat sal nou saamwerk met die sosialemediabestuurder en sosialemediapublikasie, administratiewe take en gemeenskapsbestuur ondersteun.
VERANTWOORDELIKHEDE
Ondersteun die skepping van inhoud (onderskrifte, beelde, stories en kort video's) vir sosiale kanale, insluitend Instagram, TikTok, Facebook, Twitter en Pinterest. Reageer op opmerkings en navrae en betrek op 'n professionele en tydige wyse met die gemeenskap regoor Instagram, Facebook, Twitter, TikTok en TripAdvisor. Eskaleer navrae na kliëntediens of relevante departement soos nodig. Help met dag-tot-dag administratiewe pligte. Bly op hoogte van sosiale media-tendense en help die span met maandelikse verslagdoening.
Sleutelvaardighede
Uitstekende kennis van sosiale media platforms. Kennis van analitiese gereedskap. Kreatiewe ingesteldheid. Vermoë om te multitask. Vermoë om in 'n span te werk. Uitstekende skriftelike en verbale kommunikasievaardighede in Engels en Afrikaans. Eie rekenaar en vervoer. Vertroudheid met sosiale publikasie-instrumente, en fotografie/video-redigeringsinstrumente sal voordelig wees. Bereidwilligheid om na-ure op volgelinge se opmerkings en vrae te reageer.
Kwalifikasies
'n Kwalifikasie in bemarking, media of relevante veld. Individu wat inisiatief neem, met 'n dryfkrag om die ekstra myl te loop en take na die beste van hul vermoë te lewer. Vorige ondervinding in die bestuur van sosiale media rekeninge.
