Overview
An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team.
Key Performance Areas:
Marketing & Campaigning Product understanding and alignment Design and maintain Credit profiling, behavioural and educational tools Implement and enhance Credit profiling, behavioural and educational tools Reporting Best practice and know-how Stakeholder engagement
Key Requirements:
Creating strategies and tactics to influence client behaviour Client journey analysis Retail credit lifecycle and market Database querying software (ex. SQL), Data and analytics OR Advanced Excel Client engagement solutions including direct marketing segmentation Relevant legislation, for example, the National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI) Banks Act and Basel III Risk Framework Project management principles Credit affordability assessment regulations.
Education & Experience:
Relevant Honours degree (Masters advantages) in Business/Behavioural Economics/Management Accounting/Industrial Engineering/Economics/etc. 3-4 years (if acquired a master’s) 6+ years of relevant retail credit analysis experience Experience in behavioural analysis. Client journey mapping Experience with Experimentation, and champion challenger techniques. Experience in delivering a product or tool, through working with various internal and external stakeholders
Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.
Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.
Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience. Full Time
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