CASH DESK SHIFT MANAGER

Silverstar Casino • Other • Mogale City, Gauteng, Noordwes, South Africa • $200 - $300 / year • 2h ago

Job Description

Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever-growing Tsogo Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process. If this is an offer that excites you, send in your application and you could be the newest addition to our family.

Responsibilities

Provide hands-on, close supervision of all operational activities and personnel within the cash desk environment.
Allocate sufficient competent staff to ensure smooth Cash Desk operations.
Ensure that all Cash Desk transactions are performed strictly in accordance with company policy and procedures.
Keep shift staff up to date about relevant information enabling them to do their jobs at a consistently high standard.
Ensure all controls are in place to protect the company’s assets.
Build positive face-to-face relationships with customers, particularly Platinum Card holders.
Resolve escalated customer disputes by balancing customer satisfaction, business, and regulatory demands.
Bring out the best in their teams through confident and caring leadership including coaching and mentoring.

Desired Experience & Qualification

If you have these qualifications , join our team: Matric (NQF 4), verbal and written English Skills (NQF 4), Numeracy skills (NQF 4), RPL, strong leadership capabilities, and at least three years’ experience as a Cash Desk Shift Manager.

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