HUMAN RESOURCES BUSINESS PARTNER (HRBP)
Responsibilities
Strategic HR Support
- Contribute to the development and implementation of HR strategies in alignment with business goals
Talent Acquisition and Onboarding
- Collaborate with the Talent Acquisition Specialist to optimize recruitment, and candidate attraction strategies
- Contribute to building and promoting our employer brand and employee value proposition
- Oversee onboarding and induction programs, ensuring compliance with company policies
- Facilitate a smooth integration for new hires to deliver a positive employee experience
Learning & Development
- Identify and assess learning and development needs based on business objectives and performance management
- Develop and evaluate training programs to support employee growth and organizational objectives
Performance and Talent Management
- Provide coaching and guidance to managers on performance management and development
- Evaluate performance management processes and provide recommendations for improvement where needed
- Provide career counselling to employees when required
- Analyze and address staff turnover, conducting exit and probation follow-up interviews as needed and analyses trends
Labor Relations
- Advise and manage labour relations matters, ensuring fair and consistent application of policies
- Proactively identify and address potential labour issues, driving initiatives to maintain a positive work environment
Compensation and Benefits
- Ensure fair and consistent application of compensation and benefits policies
- Assess pay equity using performance data and market benchmarks
Compliance
- Ensure HR practices comply with legal and regulatory requirements
- Contribute to compliance with Employment Equity (EE), Workplace Skills Plan (WSP), Annual Training Report (ATR), and Health and Safety regulations
HR Analytics & Reporting
- Utilize HR metrics and data to drive decision-making and improve HR processes
- Maintain the accuracy and reliability of HR systems and databases
Employee Engagement & Wellness
- Contribute to the creation and execution of employee engagement activities to enhance job satisfaction and team cohesion
- Assist in the design and implementation of wellness activities
Team Collaboration and Projects
- Work closely with the wider HR team on key projects and initiatives to drive organizational goals and enhance HR practices
Requirements:
- A degree or diploma (HR/Commerce/Behavioural Science)
- Minimum 5 years + relevant working experience in a HR generalist role, preferably iGaming or Tech, Call Centre or BPO environments
- 3 days in the office (Hybrid)
- Excellent interpersonal, verbal, and written communication skills
- High service delivery and performance mindset
- Strong analytical skills with commercial insight
- Understanding of HR administrative, consulting, and transactional activities
- Excellent judgement, decision-making, and attention to detail
- Strong planning and organizational abilities
- Capability to work independently and as part of a team
- Effective time management and ability to work under pressure
- Experience in leading change management initiatives