Business unit, Department, Reporting
Business Unit | Operate |
Department | Managed Services Field Services Enablement |
Job grade/level | S6 |
Core Description
Create and maintain an efficient work environment, ensuring high levels of organisational effectiveness, communication, and safety.
Support Executive and Senior Management by providing administrative support, assistance in cost reduction initiatives, schedule coordination, travel and accommodation assistance, meeting and workshop coordination.
Key Deliverables / Primary Functions
- Oversee the Kramerville Offices, including, but not limited to, identifying needs, forecasting of inventory supplies, expediating orders, managing vendor relationships and coordinating deliveries when required.
- Develop office policies and procedures, and ensure they are implemented appropriately.
- Manage all aspects of space / infrastructure planning, providing answers, resources and solutions when required.
- Provide administrative support, account analysis, customer reports and information collation.
- Assist in the arrangement of travel and accommodation for the Executive and Senior Management Team.
- Verify the required accommodation needs (billable and non-billable) for all resource levels within the Business Unit and arrange for the necessary approval.
- Provide support with cost reduction analysis and initiates, i.e. Overtime Cost and Expense Reduction.
- Advocate adherence to the BCX Field Services Procurement Process and assist in the approval process of the Capex, Opex, PO and Suggested Order Files.
Core Functional Skills & Capabilities
Analytical and Problem Solving
Attention to detail
Communication
Microsoft Office
Teamwork
Core Behavioural Competencies
Job Match
Analysing
Delivering Results & Meeting customer expectations
Presenting and Communicating information
Writing and Reporting
Working with people
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Business Administration
OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
3-years’ experience in an ICT Field Service environment
OR
5-years’ experience in an ICT Field Service environment
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control | 0 |
Level of Engagement | Engagement with all levels internal to the Business Unit, as well as suppliers and clients |
Special Requirements / Employment Condition
Ability to work extended /long hours as and when required
Workplace / Physical Requirements
Full-time Office Based position.
Non-Billable