ADMINISTRATIVE ASSISTANT

Competent Candidates • Other • Klerksdorp, North West, South Africa • $200 - $300 / year • 3h ago

Your National Senior Certificate (Grade 12 / Matric) NQF 4, Excellent Knowledge Of English And Afrikaans (speak, write, read, understand) and experience in:

Administrative, receptionist, and front office role;
Customer service and telephone etiquette;
Financial services, medical scheme knowledge or related administrative environment.

Will Enable You To

Client Interaction & Administration:

Regular interaction with clients, colleagues, and management to ensure the effective delivery of administrative requirements within a specified framework.
Ensure that client documentation is in compliance with FICA & FAIS legislation.
Scheduling meetings for Specialist Health Care Advisor and organizing diary.
Attend to client complaints and enquiries in consultation with the Specialist Health Care Advisor.
Recording of client interaction and updating of client records upon completion of interaction; maintain client record and database.
Written communication/confirmation to clients or service providers.

People & Operational Support

Efficient operation of the switchboard - answering all incoming calls promptly and politely; assessing caller’s requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously.
Communicate with a variety of individuals on all levels.
Work effectively in a team and as an individual.
Facilitates the smooth running of the reception and office maintenance.
Attending to the setting up of the office at start of business and shut down at close.
Responsible for managing all outgoing and incoming couriers, receiving and cross-checking goods upon delivery.
Dealing with correspondence, complaints, and queries.
Encourage a healthy and productive work environment and monitor office safety.
Co-ordinate and monitor office cleaners’ day-to-day responsibilities.
Monitor stock and order office supplies (beverages and cleaning material).
Arranging couriers.

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