Techno Park, Stellenbosch - Be part of a small, passionate team providing essential digital services to the agricultural industry. The successful candidate will be responsible for following up on sales leads and converting digital channel prospects and play a key role in managing leads, and nurturing relationships to generate new business opportunities. This role combines marketing, digital lead follow-up, and sales development activities to effectively drive the sales pipeline.
Key Responsibilities Include:
Nurture, qualify and convert leads:
- Follow up on leads generated through digital marketing campaigns, including email, social media, and website inquiries.
- Qualify leads from marketing campaigns as sales opportunities.
- Respond to inquiries from potential clients via email, chat, or other digital communication channels.
- Make outbound calls to prospective clients to introduce the company’s products/services.
- Present and promote products/services to potential customers.
- Answer incoming calls from prospective clients and provide information on products/services.
- Respond promptly to inquiries generated through digital marketing channels (e.g., website, social media, email campaigns).
- Engage with leads to understand their needs and schedule meetings for the sales team.
Assist sales representatives:
- Schedule appointments and demonstrations for sales representatives.
- Collaborate with the sales team to achieve sales targets.
- Ensure a seamless transition of leads from qualification to closing by the sales team.
Record, analyse and report:
- Record details of conversations with customers into the CRM system.
- Monitor and report on sales activities and follow-up results.
- Track and report on key metrics related to sales development and digital lead follow-up activities.
- Analyse data to identify trends and opportunities for improving lead conversion rates.
Provide marketing strategy input:
- Assist in the development and implementation of marketing strategies to increase lead generation.
- Collaborate with marketing to refine lead-generation strategies and campaigns.
- Provide regular updates and feedback to the sales and marketing teams about lead quality and campaign performance.
Qualifications: - High school diploma or equivalent; a diploma or degree in Marketing, Business, or related field is a plus.
- Proven experience as a telemarketer or similar sales/customer service role.
- Excellent Afrikaans language skills.
- Experience with digital marketing channels and lead generation is preferred.
- Familiarity with CRM systems and practices.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation skills.
- Self-motivated, target-driven, and ability to work independently.
- Good organizational and time management skills.
If you believe you're a great fit for this role, we encourage you to apply!
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