Requisition Details & Talent Acquisition Specialist REQ 135976 - Keabetswe Modise
Job Family Information Technology
Career Stream IT Operations
Leadership Pipeline Manage Self Operational
Job Purpose The role facilitates IT releases, processes and executions, including manual and CI/CD release deployments, to ensure value delivery through relevant methodologies. It escalates impediments, manages risks, assures value delivery and drives continuous improvement. They ensure that new business functionality is delivered while safeguarding the integrity of existing services. Their expertise in automating related processes helps streamline deployments and maintain service quality.
Job Responsibilities - Obtain data inputs to feed into the enterprise release schedule and communicate the future view of planned releases to the relevant stakeholders.
- Identify Conflicts: Monitor and flag potential conflicts related to configuration items and resource allocation.
- Assess Application Health: Evaluate the health state of applications to identify any issues that may affect releases.
- Propose Solutions: Suggest new scheduled dates to resolve conflicts or address poor application health before proceeding with new feature releases.
- Unblock Issues: Facilitate resolution of identified issues to ensure smooth and stable production releases.
- Manage releases across multiple application platforms, both on-premises and in the cloud.
- Monitor and analyze software code movement through various stages of the CI/CD lifecycle and ensure that all releases meet stringent quality standards to deliver value into production.
- Continuously refine and improve release management processes to enhance efficiency.
- Promote the adoption of best practices in release management and automation.
- Ensure teams follow the organization's established policies and procedures.
- Manage risks and resolve issues that affect release scope, schedule, and quality.
- Resolve issues, conflicts, and delivery priorities within the components of an implementation from a schedule delivery view.
- Negotiate and seek out solutions to issues that might arise with various stakeholders.
- Attend weekly Squad meetings and working sessions as required to advance the delivery schedule agenda and improve service delivery quality.
- Conduct release readiness, milestone, and business go/no-go reviews.
- Assist with the delivery of agile team objectives by removing blockers.
- Provide guidance related to tools and services to help Product Management and Initiative teams manage and deploy releases into production.
- Support the achievement of the business strategy, objectives, and values.
- Stay abreast of developments in the field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Contribute to the Nedbank Culture building initiatives (e.g., staff surveys, etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models, and systems through agile thinking.
Job Responsibilities Continue - Project and/or program management skills a plus.
- Strong organization and planning skills with attention to detail.
- Attention to technical details with a solid understanding of various technologies.
- Some understanding of the business along with a prioritization ability.
- Strong communication skills both verbal and written.
- Strong problem-solving skills, conflict resolution, and managing delivery priorities within components.
- Strong meeting skills, ability to lead meetings and negotiate solutions with various parties involved with a release.
- Ability to communicate clear and concise status to senior leadership.
- Big picture view with an ability to forecast conflicts and potential issues along with what actions are required to avoid any problems (risk reduction).
Essential Qualifications - NQF Level - Advanced Diplomas/National 1st Degrees
Essential Qualifications - Experience - 5 years Release and Change Management experience.
- ServiceNow experience.
- Azure DevOps experience.
- Experience with Jira, including configuration and report generation.
Preferred Qualification - ITIL Certification, Bachelor of Technology or related field, or relevant work experience.
- Minimum 5 years’ experience in Release or Change Management role.
Essential Certifications - ITIL4 Practitioner: Release Manager
- DevOps Foundation
- Leading SAFe
- Azure Foundation
Minimum Experience Level - 5 years Release or Change Management proven experience.
Technical / Professional Knowledge - Awareness of the Software Development Life Cycle (SDLC).
- Organisation Change Management.
- Facilitating.
- Continuous Integration and Deployment Processes.
- SAFE Framework.
- Release and Deployment Management.
- Agile Planning.
- Digital Culture.
- Business Analysis.
- Information Technology (IT) Architecture.
Behavioural Competencies - Decision Making.
- Planning and Organizing.
- Continuous Improvement.
- Building Partnerships.
- Adaptability.
- Communication.
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