Jobs search

Service Advisor - Clicks Blueberry Square (Honeydew)

Clicks Group Limited • Other • Randburg, Gauteng, South Africa • $200 - $300 / year • 7h ago

Service Advisor - Clicks Blueberry Square (Honeydew)

Listing reference: click_016499

Listing status: Online

Apply by: 18 April 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
To ensure shop assistant/cashiers are trained, competent, motivated, and directed to fulfill their duties whilst delivering service excellence at all times.
To ensure sufficient staffing of the shop assistant/cashiers in line with the work schedule, company policies, and labour legislation.
To timeously and efficiently resolve all customer queries in line with the Company's policies.
To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
To effectively manage stock by enforcing security measures, cash controls, returns policies, and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions, and events in order to provide the correct information to customers at all times.

Knowledge:

Understanding and application of financial management principles.
Retail/FMCG background and understanding of merchandising and promotions principles.
Knowledge of stock, cost, risk, and compliance management procedures.
Knowledge of customer service excellence.
Knowledge of labour legislation and IR practices.
Knowledge of competency-based interviewing.

Skills:

Results and target driven.
Sound managerial skills.
Planning and organising skills.
Problem-solving skills.
Strong customer orientation.
Leading and Supervising.
Relating and Networking.
Delivering Results and Meeting Customer Expectations.
Following instructions and procedures.
Working with people.
Analysing.
Coping with Pressures and Setbacks.

Education:

Grade 12.
Maths 50% and English 50% at Grade 12 level.

#J-18808-Ljbffr

Apply directly

Related Jobs

SAIP Article Clerk - Afrikaans

Ubuntu Resource Management • Other • Randburg, Gauteng, South Africa • 45min ago

SKU-ZAWJO

45min ago

Apply

Insurance Sales Executive

Liberty Standard Bank Group • Other • Randburg, Gauteng, South Africa • 45min ago

SKU-ZAWJO

45min ago

Apply

Start your career as a Financial Adviser

Liberty Standard Bank Group • Other • Randburg, Gauteng, South Africa • 45min ago

SKU-ZAWJO

45min ago

Apply

Start a New Career in Financial Advising and OWN 2024

Liberty Standard Bank Group • Other • Randburg, Gauteng, South Africa • 45min ago

SKU-ZAWJO

45min ago

Apply

Professional Financial Planner - Liberty JHB North and West

Liberty Standard Bank Group • Other • Randburg, Gauteng, South Africa • 45min ago

SKU-ZAWJO

45min ago

Apply

Merchandise Planner

Green Marble Recruitment Consultants • Other • Randburg, Gauteng, South Africa • $200 - $300 / year • 49min ago

SKU-ZAWJO

49min ago

Apply

24 Hour Critical Service Manager

Tracker South Africa • Other • Randburg, Gauteng, South Africa • $300 - $400 / year • 49min ago

SKU-ZAWJO

49min ago

Apply

Accounts Payable Supervisor

Tracker South Africa • Other • Randburg, Gauteng, South Africa • $200 - $300 / year • 50min ago

SKU-ZAWJO

50min ago

Apply

Senior Engineer (Internally) - Re-Advert

Mintek Pty Ltd. • Other • Randburg, Gauteng, South Africa • $400 - $500 / year • 54min ago

SKU-ZAWJO

54min ago

Apply

Accountant ( Motor dealership)

Scholtz Partners International Pty Ltd • Other • Randburg, Gauteng, South Africa • 7h ago

SKU-ZAWJO

7h ago

Apply