IT Technical Support Engineer

Isikhungo Business Solutions • Other • Bela-Bela, Limpopo, South Africa • $300 - $400 / year • 7h ago

We are seeking dedicated and skilled IT professionals to join our team in Bela Bela, Limpopo. The ideal candidates will bring a strong foundation in technical knowledge, problem-solving abilities, and relevant certifications. Whether you are a seasoned technician with Microsoft credentials or have expertise with CompTIA certifications or an NQF Level 6 qualification in Information Technology, we are looking for individuals who are passionate about delivering high-quality IT support and solutions. This is an exciting opportunity to be part of a dynamic team, where you can contribute to maintaining and improving our technology infrastructure.

If you have a proven track record in technical support and are eager to apply your skills in a hands-on environment, we invite you to apply.

Requirements

Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Solutions Associate (MCSA) certification.
Minimum of 1 year of relevant work experience in an IT technical role.
Strong knowledge of Microsoft systems, networking, and troubleshooting.
Ability to configure and manage Microsoft-based systems and servers.
Experience in hardware and software troubleshooting, as well as network configurations.

Responsibilities

Provide advanced technical support and troubleshooting for Microsoft-based systems.
Install, configure, and maintain Microsoft servers and systems.
Diagnose and resolve complex technical issues.
Collaborate with other IT team members to ensure smooth operations.
Maintain documentation for system configurations and troubleshooting procedures.

Additional Technician Roles

Technician with CompTIA A+ or CompTIA N+ Certification
1. CompTIA A+ or CompTIA N+ certification.
2. Minimum of 2 years of experience in an IT technical role.
3. Strong understanding of hardware, software, and network troubleshooting.
4. Ability to work with desktop computers, laptops, and other peripheral devices.
5. Familiarity with basic networking principles and troubleshooting network issues.

Responsibilities

Perform hardware and software installation, maintenance, and troubleshooting.
Provide first-line support for IT issues within the organization.
Assist in configuring and maintaining network devices and infrastructure.
Troubleshoot and resolve network connectivity issues.
Document support tasks and ensure timely resolution of technical issues.

Technician with NQF Level 6 Qualification in Information Technology

NQF Level 6 qualification in Information Technology or equivalent.
Minimum of 2 years of work experience in an IT-related role.
Strong IT fundamentals, including operating systems, networking, and system administration knowledge.
Experience with both hardware and software troubleshooting and maintenance.

Responsibilities

Provide technical support for IT systems and infrastructure.
Perform routine maintenance on IT equipment, ensuring optimal performance.
Assist in the implementation of IT projects and system upgrades.
Troubleshoot and resolve technical issues related to hardware, software, and networking.
Maintain accurate records of support and technical activities.

General Requirements for All Roles

Excellent problem-solving skills and ability to work under pressure.
Strong communication and interpersonal skills.

Application Instructions

Interested candidates must submit the following:

Certified copies of identity document.
Certified copies of qualifications.

Please send your application to by 08/10/2024 .

Job Type: Contract

Correspondence will be limited to shortlisted candidates only. If you are still waiting to hear from us within two (2) weeks of this advertisement, please accept that your application was unsuccessful.