JOB PURPOSE
Under the supervision of the SPA Manager, the Beauty Therapist is responsible for delivering an exceptional guest experience by providing professional facial, body and beauty services as well as wellness education in order to maximise SPA revenue and achieve the highest levels of guest satisfaction.
KEY RESPONSIBILITES
- Performs professional and customer-oriented facial, body and beauty services in accordance with Company
- protocols
- Delivers the highest standards of service to all guests within the SPA facilities
- Actively promotes SPA services, packages and the SPA facilities
- Accurately and efficiently schedules guest appointments and consultations
- Maintains the standards and visual presentation of the treatment rooms and SPA facilities
- Follows all sanitation and cleaning procedures for treatment rooms and equipment
- Assists in all areas of the SPA operation as requested by the SPA Manager
QUALIFICATIONS
- VTCT/NVQ Level 3 qualification or an international equivalent will be accepted
- At least one of the following certifications: Cidesco, CIBTAC, IHBC, BTEC, CITY AND GUILDS, ITEC, Government accredited diploma, BTS
- Swedish Massage certificate
- Spa work experience
- Facial & Body Electrics qualification
- Waxing
- Manicure & Pedicures
- Lash/Brow Treatments
- Cruise Ship Experience
- Languages - Italian, French, German, English, Spanish, Portuguese
DOCUMENTS REQUIRED
- Valid South African Passport
- Police Clearance