Retail Assistant St James Park and Metro Centre 1 x Full Time – Metro Centre Part Time / Casual – St James Park Closing Date: 14 October 2024 We have a brilliant opportunity to kick start your career with us. We are the heartbeat of the city. Bringing people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. Your day to day We’re looking for positive customer service driven individuals to be part of the next exciting step in the Newcastle United journey. To get us ready for the launch of our new flagship club stores in conjunction with our new kit partner, adidas, we need passionate and enthusiastic people to be our brand ambassadors, supporting sales and service across our exciting new stores. Our aim is to generate a best in class, premium retail experience for every visitor and we need your help in delivering this! We want every visit to our stores to be exciting and engaging, delivering a memorable experience to our brilliant fans. You will be responsible for‿ Providing a warm and engaging welcome to every customer who visits the store. Ensuring that you have the most up to date knowledge about our products to ensure you can support our customers in the best way possible. Delivering a fast paced, high-quality approach during our busiest times, such as kit launches and match days. Working to exceed sales and customer satisfaction targets each shift. Demonstrating pride and a passion for the role you play in representing the Club during this exciting period. About you We are looking for people with‿ Excellent communication skills as a result of your outgoing and engaging personality. The determination and energy to excel in a pressurised and fast paced retail environment. A passion for football with the ability to provide a knowledgeable service to our customers. Prior experience in a face-to-face retail customer service role is highly desirable. GCSE, or equivalent, in Maths and English grade C or above. United As One We’re committed to equality, diversity and inclusion and believes in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with. How to apply If you want to be part of our amazing journey with adidas, click apply now and follow our step-by -step application. Get in quick and don’t delay your application, as we may close this role early. If you are successful at shortlist you will need to be available on Thursday 24 October to attend an assessment evening. Unfortunately, we will be unable to re-schedule if you’re not available. Due to the volume of applicants if you do not receive an invite to the assessment evening, please assume your application has been unsuccessful on this occasion. Job Expiry Date: 2024-10-14 16:00:00
