Senior Research Manager

Nielseniq • Full-time • Johannesburg, Gauteng, South Africa • 3d ago

Company Description

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

NIQ was founded in 1923 and is an Advent International portfolio company.

Job Description

Responsibilities:

Accountable for a team of Researchers determined either by area or product or sector or client. Supervises all stages of project management and monitors performance. Responsible for the training and development of team and peers. Provides advice and consultation to clients and staff. Handles complicated client queries or complaints. Ensure projects are profitable via efficient, timeous delivery of projects. Designs and plans research projects following client commissioning and needs. Design questionnaires, samples and methodologies of collecting information. Co-operates the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information. Presents results of study to the clients. Some travelling required. The following responsibilities apply to all “People Managers” Senior Manager Only: Mentors/coaches direct reports (provides insight/advice and ensures each has substantive development plans in place). Ensures that all down line positions and critical retains have appropriate back-up contingency plans (minimum of 1 ready now candidate for all critical positions). Effectively appraises and rewards performance.

Key Skills/Competencies:

University degree in Marketing, Economics or related field Minimum 8 year's experience in Market Research Strong analytical mind Very good knowledge on advanced analysis, methods, and tools Excellent numerical skills Good organisational skills, and strong people management skills Very good interpersonal skills Strong business acumen and financial knowledge Excellent verbal and written communication skills Fluency in English Computer Literate Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques Good knowledge of the characteristics of the relevant markets.

Additional Information

Our Benefits

Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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