Administrator
Our excellent client in Tetbury is looking for a bright and enthusiastic individual to join their growing team as an Administrator on a full time, permanent basis.
Previous industry experience non-essential, as full training provided on role and company systems.
Duties
- Liaise between technicians and customers to arrange required work on customer premises.
- Communicate directly with customers via phone and email, handling quotes, invoices, credit card payments, and resolving queries.
- Coordinate daily work schedules by liaising with customers and technicians, booking jobs across the UK to fit both parties' schedules.
- Produce detailed worksheets for technicians, ensuring job requirements and schedules are accurately documented, including journey times and job durations.
- Respond quickly to job cancellations or unexpected changes, reorganising plans as necessary.
- Create certificates and reports for customers after job completion, based on requests.
- Book out parts for invoicing and ensure accurate stock record-keeping.
- Ah-hoc administrative tasks such as data entry, system updates, updating company system and spreadsheets up to date.
Key Attributes
- Friendly, dynamic and enthusiastic.
- Ability to work in a reactive environment.
- Excellent organisational and time management skills.
Hours: 37h per week, Monday Friday
Salary: £24,000 - £26,000 depending on experience + benefits including
-28 days paid holiday including bank holidays plus an extra day for your birthday, increasing with length of service up to 33 days a year.
-Discretionary annual bonus based on company profitability.
-Free parking
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