Job Description As the Program Manager, you will work under the guidance of a senior manager and collaborate with a diverse range of stakeholders, including business units, vendors, and contractors. You will be the central point of contact for all professional services issues within the program, ensuring that business expectations align with the programs scope and deliverables. You will leverage the PDC (Project Delivery Centre) methodology framework to manage and oversee multiple related projects.
Qualifications and Experience - Minimum 10+ years in a Project Delivery Environment.
- 48 years of experience as a Senior Project Manager.
- 1-3 years in a Program Manager role.
- Insurance Industry experience
Key Responsibilities - Manage a program of activities/products in alignment with organizational strategic objectives.
- Monitor program progress and address impediments impacting delivery.
- Provide program oversight and support governance.
- Define and support governance, manage stage gates according to the delivery framework, and ensure quality execution of projects.
- Facilitate benefit case definition and tracking, identify program risks, and enhance the risk management framework.
- Define and track key risk indicators, balance capacity and allocation, and manage contracts.
- Lead and manage teams, and facilitate the Project Management and Project Coordination community of practice.
Skills - Knowledge of Lean Portfolio Management and Agile Delivery.
- Proficiency in Project Management and IT acumen.
- Experience with the Atlassian suite of tools (Confluence, Jira, etc.).
- Strong analytical skills with attention to detail.
- Effective communication (verbal and written) and solution-oriented approach.
Competencies - Collaborative and result-driven with flexibility and adaptability.
- Cultivates innovation and maintains a strong client focus.
- Demonstrates business acumen and program management expertise.
- Skilled in reporting, administration, and balancing stakeholder interests.
Behavioral Skills - Advanced communication, influencing, and negotiating abilities.
- Assertive, motivational, and inspirational leadership qualities.
- Competent in project change management with superior decision-making skills.
- Excellent team leadership and business acumen, with a strong understanding of the project life cycle.