Job Title: Training Consultant
Reporting Structure: Training Consultant will report directly to the HR HOD / HR Manager.
Minimum Requirements:
- Matric / Grade 12
- National Diploma in Human Resource Management or relevant Qualification (advantageous)
- 2+ years' experience in an HR / Training environment/role
- Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to the Company's stores nationally)
- SDF / Training Certifications (advantageous)
- Health and Safety Training Capabilities / Accreditation (advantageous)
Main Responsibilities:
- Evaluate existing training and development programs within the business.
- Ensure training material is relevant and in line with the needs of the business and current market trends.
- Revise, modify and update training materials within the business.
- Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business.
- Create course materials and teaching aids that support content delivery and skills assessments.
- Conduct training sessions across the business with relevant content to various levels of employees within the business.
- Conduct effective training in person and via electronic means.
- Co-ordinate training interventions within the business including logistics and planning.
- Provide day-to-day guidance and leadership to employees within the organisation.
- Deploy feedback tools to assess the effectiveness of the training curriculum and content.
- Track training outcomes and ensure alignment with business objectives.
- Identify individual and organizational obstacles to learning and facilitating training interventions.
- Respond to trainee questions and adjust course content to align with needs of learners / training audience.
- Develop evaluation and feedback channels.
- Ad Hoc duties assigned within an HR department environment.
Brand Ambassador:
- Enhance the company’s external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand.
- Drive word-of-mouth employer brand awareness.
Reporting:
- Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs.
- Report on training interventions that will benefit the business and/or are relevant within the retail industry.
- Determine metrics to track and monitor the effectiveness and efficiency of the training function within the business.
Key Skills and Competencies:
- Ability to work under pressure.
- Ability to use own initiative and make decisions.
- Creative and Forward Thinking.
- Excellent communication Skills on all levels.
- Team Player.
- Accuracy and good attention to detail.
- Willingness to learn.
- Excellent people skills and ability to interact with persons on all levels.
- Organized and Driven.
- Problem-solving ability.
- Market Research Skills.
- Ability to Present as an Ambassador of the Business.
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