Our client, a leading provider in the social housing sector, is dedicated to addressing the shortage of quality housing for those in need of additional support. Working closely with local authorities on a national basis, they aim to provide access to affordable, quality housing for vulnerable individuals.
The Service Manager plays a key role in ensuring high standards of housing management and service provision to meet funding and contractual obligations. This is an excellent opportunity for someone passionate about making a difference in the lives of vulnerable individuals.
Key Responsibilities:
- Oversee service operations of a high-quality, needs-led support service working with individuals facing a range of challenges, including those with high drug and alcohol dependency, those who are deemed homeless and those affected by domestic abuse.
- Direct line management responsibility for Senior Support Worker, Floating Support Workers & Housing Officer. Provide supervision, oversee complex casework, including child protection and safeguarding vulnerable adults.
- Work closely with other agencies and represent the service in multi-agency meetings.
- Ensure services meet quality standards and that case records are maintained professionally and accurately.
Requirements:
- Experience managing services for vulnerable individuals, preferably supported housing services.
- Ability to lead and manage a team effectively.
- Proven experience within the social housing sector including knowledge of housing benefits
- Strong administrative and people management skills.
- Ability to manage crisis, safeguarding and complex casesituations
- Excellent communication, IT, and organisational abilities.
- A DBS check issued within the last 12 months or registered on the update service would be advantageous.
- Full UK Driving Licence with access to a vehicle.
For more information, please call the team and ask to speak to Lisa
Supporting Futures Consulting is acting as both an employer and an agency for this role.
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