Duties & Responsibilities
- Implement and enforce levy collection procedures according to organizational policies and legal regulations.
- Monitor accounts receivable and track outstanding levies.
- Send out levy invoices or statements to property owners or residents.
- Follow up on overdue levies through phone calls, emails, or letters.
- Negotiate payment plans with delinquent accounts when necessary.
- Record all communications and actions taken regarding levy collection.
- Prepare regular reports on levy collection status, including aging reports and collection forecasts.
- Provide accurate and up-to-date information on outstanding levies to management or relevant stakeholders.
- Collaborate with the finance department to reconcile levy collections and update financial records.
Customer Service
- Serve as the primary point of contact for property owners or residents regarding levy-related inquiries or concerns.
- Address any disputes or discrepancies related to levy charges or payments in a timely and professional manner.
- Provide assistance and guidance to property owners or residents regarding levy payment options and procedures.
Desired Experience & Qualification
- Must be fluent in Afrikaans and English
- Proven experience in debt collection, preferably in a property management or similar setting.
- Strong communication and negotiation skills.
- Excellent attention to detail and accuracy.
- Ability to work independently and prioritize tasks effectively.
Package & Remuneration
Market Related
Interested?
If you do not hear from us within 3 weeks of your application, we regret to inform you that your application has not progressed to the next stage of our selection process.
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