Neighbourhood Officer required in St. Helens (temp) We have an exciting opportunity to recruit a Neighbourhood Officer on behalf of a well-established housing association based in Merseyside, who are looking for support until the end of October with hourly rates up to £21.96 per hour. You'll be responsible for delivering a wide range of housing and tenancy management across a designated patch of housing stock in your area, ensuring neighbourhoods are clean, safe and well managed, whilst delivering estate inspections, identifying improvements and investigating breaches of tenancy. Key responsibilities: Carrying out tenancy management duties such as unauthorised occupation, tenancy fraud, relationship breakdowns and failures to allow access. Accompanied viewings, tenancy audits and reviews, exchange inspections and may attend evictions Actively mange a caseload of anti-social behaviour and other tenancy breaches, triaging all cases in line with company standards Supporting customers to sustain their tenancies by carrying out assessments of need, liaising with the tenancy sustainment & income teams, signposting and referring where appropriate Prepare and service notices for breaches of tenancy where appropriate Maintain and improve customer satisfaction levels within your patch through excellent case management and multi-agency work What you'll need to succeed Experience of managing housing stock and knowledge of current housing legislation with the ability to research where required Experience of managing ASB, nuisance and other tenancy breaches Ability to manage professional relationships with tenants including challenging non-compliance and low to medium support needs Access to your own vehicle with valid business insurance What you'll get in return Weekly pay with hourly rates up to £21.96 per hour Option to be paid via PAYE or Umbrella Hybrid working Temporary contract until end of Oct 2024 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 4593579