Department FunctionThe Options Co-ordinator sits within the Commercial department, a team of estimators, surveyors and buyers whose overall function is to ensure the profitable management of projects and contracts, from inception to completion. Managing both internal and external relationships is key, and the subcontractor database is vital to the successful delivery of our sites and products. Working in collaboration with all other functions is vital, as each has an overall input in the budget and deliverability of each site that we either bid on or produce. Commercials’ early involvement in land includes appraising all risk, opportunity, cost and revenue, producing LPE’s, PLA’s and SIT’s. Guidance, structure and systems are in place to ensure a smooth and timely tendering process, which ultimately results in the awarding of contracts for all elements of the budget. The consistency and visibility of reporting that drives the deliverability and success of the sites is evident through the CVR process, which the Commercial teams manage on a bi-monthly basis. Job summary/PurposeTaylor Wimpey is continually striving to develop our customer experience throughout their journey to become a homeowner. Part of this is ensuring we are exceeding expectations around visibility of their home during the build process and access to our product choices. We want to provide our customers with easy access to these options.The Options Coordinator will be responsible for managing all customer options in the Business Unit. The will set up the Options Online system to process orders for new developments, coordinate with Sales Executives to ensure customer options are ordered at the correct stage, and liaise with local suppliers and contractors to ensure customer options are fitted correctly and to the highest possible standard. The role also includes regular contact and communication with the Options department in Head Office for national guidance and updates.Primary Responsibilities• Manage customer options offering within the Business Unit• Liaise with local suppliers and contractors to ensure customer options are fitted correctly.• Work with the Commercial department to calculate labour costs and margin• Input to and maintain the Options Online system within the Business Unit• Work with Sales Executives to effectively manage customer options time frames• Liaise with head office personnel for national guidance and updates• Training and support of the sales teamExperience, Qualifications, Technical RequirementsStrong stakeholder managementGood organisation and planningExcellent attention to detail when dealing with large quantities of dataGood understanding of products and pricingTechnically competent on IT systemsPrevious experience or knowledge of the house-building industryInclusivity StatementAs a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
