Parts Department Advisor
Location: Marlow, SL7 2NJ
Salary: £32,000 - £38,000 per annum
The Role
Our client is currently seeking to fill a vacancy in their Parts Department.
The applicant will play a crucial role in supporting the operations of their parts and accessory department. If you have excellent organisational skills, a minimum level 2 IMI qualification in mechanical engineering, strong phone etiquette, and a passion for providing exceptional customer service, they would love to hear from you.
Key Responsibilities:
- Assist internal and external customers with enquiries related to parts and accessories
- Maintain accurate inventory records and ensure stock levels are sufficient
- Process orders
- Provide product recommendations and assist with product selection
- Handle customer complaints or issues in a professional and timely manner
- Collaborate with other team members to ensure smooth department operations
Skills and Qualifications
- Have knowledge of the workings of the Petrol and Diesel internal combustion engine to a minimum of IMI level 2
- Strong organisational skills with the ability to prioritise tasks effectively
- Good phone etiquette and communication skills
- Proficient in using most Microsoft PC features and apps or similar software for data entry and inventory management
- Ability to effectively communicate with customers, both in-person and over the phone
- Driving Licence (preferred)
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
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