We are looking for vibrant, dynamic, customer orientated and well-spoken staff member to fill this vacancy.
Main Purpose of the Job :
- To provide a professional and efficient customer service to our clients that will lead to client satisfaction.
- Proactively manage the client’s expectation and timelines.
- Assist Assessors with the day to day admin work.
Duties Will Include:
- Scheduling of Assessors Appointments.
- Verifying Locations of Vehicles.
- Invoicing.
- Managing Assessors Logbooks.
- Other Administrative Duties.
- Fill in on other staff positions when necessary to ensure service levels are maintained.
Requirements:
- Good interpersonal and communication skills.
- Able to work under pressure and handle irate clients in a composed manner.
- Highly developed teamwork skills.
- Confident and trustworthy.
- Able to work well in a high-pressure environment.
- Computer literate with experience in MS Word, Outlook, and Excel.
- Work accurately and pay attention to details.
- Able to adapt to constant changes.
- Excellent negotiation skills to represent the company favorably.
- Able to make decisions and take accountability.
- Proven ability to communicate effectively and professionally over the telephone.
- Team player who takes responsibility for personal development initiatives.
- Actively participates and contributes toward the team.
- Cooperates, supports, encourages, and interacts with team members, sharing workload for the benefit of clients.
- Time management skills.
Salary : Negotiable
Location : Please note that this position is based in Gauteng.
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