Main Purpose of the Job :

To provide a professional and efficient customer service to our clients that will lead to client satisfaction.
Proactively manage the client’s expectation and timelines.
Assist Assessors with the day to day admin work.

Duties Will Include:

Scheduling of Assessors Appointments.
Verifying Locations of Vehicles.
Invoicing.
Managing Assessors Logbooks.
Other Administrative Duties.
Fill in on other staff positions when necessary to ensure service levels are maintained.

Requirements:

Good interpersonal and communication skills.
Able to work under pressure and handle irate clients in a composed manner.
Highly developed teamwork skills.
Confident and trustworthy.
Able to work well in a high-pressure environment.
Computer literate with experience in MS Word, Outlook, and Excel.
Work accurately and pay attention to details.
Able to adapt to constant changes.
Excellent negotiation skills to represent the company favorably.
Able to make decisions and take accountability.
Proven ability to communicate effectively and professionally over the telephone.
Team player who takes responsibility for personal development initiatives.
Actively participates and contributes toward the team.
Cooperates, supports, encourages, and interacts with team members, sharing workload for the benefit of clients.
Time management skills.

Salary : Negotiable

Location : Please note that this position is based in Gauteng.

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Professional Claim Service Solutions