Company DescriptionE.B. Meyrowitz is the world’s foremost purveyor of luxury optical goods and bespoke eyewear since 1875. Priding ourselves on the ability to fashion exceptionally made bespoke eyeglasses our commitment to craftsmanship, design and service is second to none.Role DescriptionWe are looking for an affable and proactive Retail Associate to join our small team at the boutique in Mayfair. The ideal candidate will be passionate about craft, luxury and have experience in a luxury goods environment. This role offers an exciting opportunity to contribute to the growth of E.B. Meyrowitz by leading our team from the front and ensuring a positive experience for all of our patrons.Key ResponsibilitiesDeliver excellent customer experience ensuring a fully personalised and highly involved serviceInspect all pieces received from the workshop and laboratory to ensure they meet our quality standardsAdjust and perform light adjustments/repairs to framesProduce invoices for clients to ensure timely payments and maintain efficient financial records Prepare orders for delivery in a prompt fashion and coordinate tracking information with clientsMaintain effective boutique management across the store, stockroom, filing room and kitchenUpdate the online store using the POS + E-Commerce systemsRespond to emails in an efficient and courteous manner Take payments in the boutique assisting with client information inputMaintain a clear order progress sheet and keep track of advancement along the build processManage our vitrine displays in the local areaSkills & ExperienceStrong people skills and phone etiquetteA positive 'can-do' attitudeDesire to learn and growAdept written and verbal communication abilitiesEntrepreneurial mindsetExcellent organisation and time-management skillsAbility to handle multiple tasks and prioritise effectivelyAttention to detail and problem-solving skillsA cheerful and approachable demeanourProficiency in MS Office (Word, Excel, Outlook), Adobe Photohop and Illustrator Previous experience in a similar role is a plusAbout YouPassion for craft, luxury goods and fashionProactive and self-motivated with a desire to learn and growHigh level of professionalism and customer service orientationStrong team player who thrives in a small team environmentLong Term MindsetWhat We OfferAn opportunity to work with a true heritage brandA collaborative and inspiring work environmentExtensive opportunities for professional development and growthAn open environment where your ideas are welcomed, considered and can be quickly implementedHow to ApplyInterested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation to join E.B. Meyrowitz to jamie@ebmeyrowitz.co.uk