Travel Consultant Bognor Regis - 25,000 - 25,500 - Permanent - Office based - 40 hrs
Hours 8.30am-5.30pm Monday to Friday, Plus two in four Saturdays (8.30am-4.00pm) worked with a day off in lieu in the week.
Our client is a fantastic award-winning Travel company based in Bognor Regis and due to expansion are now recruiting for a Travel Consultant to join their team.
The Role
The role will be handling travel and Coach Tour bookings giving five-star customer service to every customer and handling the customer journey from first point of contact to departure. Handling sales calls for Coach Tours , selling holidays, day excursions and cruises
Duties
Being first point of contact from initial enquiry to departure
Handle calls from both direct clients and travel agents
Handle Coach Tour requests, selling holidays, day excursions and cruises
Providing excellent customer service at all times and ensure you are adapting your approach depending on the customers and bookings you are dealing with
Supporting with reporting
Ensure the customer is supported through the journey
Experience and skills needed:
Experience within the travel industry is essential for this role
experience in selling cruising and Worldwide tailor-made holidays would be preferred.
Experience going over and beyond to support customers with all manner of queries
Excellent written and verbal communication
Confident in using Microsoft applications
Experience in taking day to day initiative as well as work with other members of the team
If you want to join a business and a role with exciting potential, apply now!
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