Role: Training Manager for Dave's Hot Chicken RestaurantReports to: Operational LeadLocation: London based initially to support Restaurant #1 openingDave's Hot Chicken started on the streets of East Hollywood, CA, in 2017 and has quickly grown to the fastest-growing franchise in the US. The co-founder, Dave, came up with a simple process: take the best quality chicken, prepare the chicken in a proprietary brine, and after deep frying; top the most tender chicken in the world with one of seven signature spice blends.Launching in the UK this year, we're looking for a Training Manager to make the launch of Dave’s Hot Chicken a mind-blowing success.Summary:An exceptional Operator with high energy levels capable of leading the UK & Ireland induction and trainingEnsuring the Dave’s Hot Chicken culture and standards is embedded into every new starterHighly motivated and proven self starterWorking in a small, entrepreneurial team, joining the journey from Restaurant #1 with an ambition of 30-60 within 5 yearsResponsibilities:The expert in DHC Brand Standards and Ops equipmentOperationally translating US Brand Manual to UK versionBrand induction and training in the UK – replicating the US approachTraining location and administrationDress code custodianUnderstanding and facilitating complaints processUnderstanding Mystery Guest programmeAssisting the Operations lead with recruitment and HR elementsThe role will be required to work shifts in the first restaurants for on the job training and as required to meet demandHands on support of a small, dynamic, start up team.What we're looking for:Off-the-scale energy and passion for trainingExtensive experience in restaurants operationsExperience creating engaging training videosPrepared to roll up your sleeves and get involved with all aspects of launching Dave’s in the UK&I – enjoys variety outside of core training responsibilitiesWhat we’ll offer you:50% discount at ASK Italian and Zizzi restaurants28 days paid holiday pro rataPension contributionsWeCare well-being and GP support for yourself and your familyScope for significant career development as we scale the brand across the UK & IrelandWhat you’ll need to know:Anticipated start date of early October with a planned restaurant opening in early Dec2 weeks of in-depth Dave’s Brand training in Los Angeles in mid-October with the Dave’s UK Leadership teamCompetitive salaryLondon based initially to support Restaurant #1 opening