Job Title: Service Technician
Company: Harrison Ford of Clear Lake
Location: Clear Lake, IA
ABOUT US
At Harrison Ford of Clear Lake, we're not just a dealership, we're a family. Join our team of passionate service technicians and be part of a supportive and collaborative environment where your skills and dedication are valued. With opportunities for growth and commitment to providing exceptional customer service, Harrison Ford is the place to take your career to the next level. Come join us and let's drive success together!
POSITION INFORMATION
Under the direct supervision of the Service Manager, the Service Technician is responsible for performing car and truck repair and maintenance work as assigned in accordance with dealer and factory standards. They will also oversee the work of any apprentice that may be assigned to the technician.
BASIC RESPONSIBILITIES
Perform general job qualifications as outlined in the technician pay sheets based on the technician skill level
Receive repair orders from shop foreman and/or service advisor and take to stall area
Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Communicate with parts department to obtain needed parts
Save and tag parts if the job is under warranty or if requested by the customer
Examine the vehicle to determine if additional safety or service work is required
Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
Document work performed legibly and accurately on hard card
Road-test vehicles when required or refer to the test technician, while be conscious of keeping the customer’s vehicle clean. Ensure that customer’s vehicles are kept clean
Supervise work of any apprentice technicians as assigned. Attend factory-sponsored training classes.
Keep abreast of factory technical bulletins
Keep shop area neat and clean and be able to account for all dealership-owned tools at all times
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes. Road-test vehicles to quality-check work performed
Follow federal, state and dealership safety standards
QUALIFICATIONS
High school degree or the equivalent
Ability to read and comprehend instructions and information
General mechanical skills
Previous experience CDK DMS system preferred.
Valid driver’s license and good driving record
Manual dexterity
WORKING CONDITIONS
This is a physically demanding position. Will stand eight or so hours per shift. Will lift parts weighing in excess of 70 pounds several times during each shift and use hoist and test equipment as needed. They will stoop, kneel, crouch, crawl, reach, handle, and feel. They will use hand and power tools. Will be exposed to noise, vibration, dust, exhaust fumes and other hazardous and non-hazardous materials. Road-testing of vehicles may be required. The technician will be required to wear a dealership uniform when working at all times.
Harrison Ford is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. An offer of employment is conditional upon passing a background check and drug screening.
